Effective September 29, 2026
Information we collect
When you contact us, we collect the name, email address, phone number, inquiry category, and message you provide. When you apply for employment, we collect the contact details, address, position interest, availability, work authorization and age responses, education, employment history, references, qualifications, résumé if provided, and application certification and signature that you submit. If you sign the separate background-check disclosure and authorization, we collect the name, contact details, acknowledgments, signature, date, and application reference you provide.
Do not submit a Social Security number, medical records, information about a child in our care, or other sensitive records through these website forms. The application and authorization forms do not request a Social Security number. If a screening provider later needs additional identifiers, it should collect them through its separate secure process.
How we use information
We use inquiries to respond to questions about services, referrals, partnerships, giving, and careers. We use employment information to review applications, communicate with applicants, and manage hiring. The separate authorization records consent to request an employment background report; submitting it does not itself run a background check or provide a screening result.
Who may receive information
Authorized personnel involved in responding to inquiries or hiring may access the information relevant to their work. Our website, database, storage, and email service providers may process information to operate these services. If a background check is initiated, information needed for that process may be shared with the employer's authorized screening provider. We do not sell information submitted through these forms.
Storage and retention
We use access controls and private document storage for applicant materials. No internet service can guarantee absolute security. We retain submissions for as long as reasonably needed for the purposes described here and applicable recordkeeping obligations, then delete or deidentify them as appropriate.
Your choices and questions
You may choose not to submit an online form and call us instead. To ask about information you submitted, request a correction, or inquire about deletion where available, contact us at 980-331-2588 or P.O. Box 1024, Salisbury, NC 28165. We may need to verify your identity before responding and may retain information when required or permitted by law.
Updates
We may update this policy as our website and practices change. The effective date above identifies the current version.